Policies

No Return, No Exchange, and Refund Policy

At Bitaclan Store, customer satisfaction is our top priority. To maintain the integrity of our operations and ensure a fair and consistent shopping experience for all our customers, we have implemented the following policy:

1. No Returns Policy

All sales at Bitaclan Store are final. Once a purchase is completed, items cannot be returned for any reason.

2. No Exchange Policy

We do not accept requests for exchanges. Please ensure you select your items carefully and confirm all details (such as size, color, and specifications) before completing your purchase.

3. No Refund Policy

We do not offer refunds for any items purchased, except in the following cases:

• The item received is incorrect (i.e., not the item ordered).
• The item is defective or damaged during delivery (subject to inspection).

For these exceptions, claims must be submitted within 48 hours of receiving the item, along with photographic evidence of the issue. Approved claims will be addressed through replacement of the item, not monetary refunds.

4. Exceptions and Special Cases

• For digital products or services, all sales are final once the purchase is processed.
• Items on sale or promotion are not eligible for claims under the above exceptions.

5. Customer Responsibility

It is the customer's responsibility to carefully review their order, including item descriptions, product specifications, and terms, before making a purchase.

By shopping at Bitaclan Store, you acknowledge and agree to this No Return, No Exchange, and Refund Policy.

For any questions or concerns, please contact us at [email/contact information] prior to making your purchase.

Thank you for choosing Bitaclan Store!